{"id":12148,"date":"2026-07-21T10:10:11","date_gmt":"2026-07-21T10:10:11","guid":{"rendered":"https:\/\/liquidsoldier.com\/development\/?page_id=12148"},"modified":"2026-07-21T10:21:05","modified_gmt":"2026-07-21T10:21:05","slug":"marketplace-return-policy","status":"publish","type":"page","link":"https:\/\/liquidsoldier.com\/development\/marketplace-return-policy\/","title":{"rendered":"Marketplace Return Policy"},"content":{"rendered":"\t\t
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Marketplace Refund & Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1. Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Liquid Soldier operates as an online marketplace that connects customers with independent third-party vendors (\u201cSellers\u201d).<\/section>
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Each Seller is responsible for fulfilling orders, managing inventory, shipping products, and handling all returns, refunds, and exchanges.<\/section>
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By purchasing through our platform, you acknowledge and agree that your transaction is directly with the Seller, not with Liquid Soldier, unless otherwise stated.<\/section>

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2. Role of the Marketplace<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Liquid Soldier provides:
\u25cf A platform for Sellers to list and sell products
\u25cf Payment processing facilitation (if applicable)
\u25cf Customer support assistance for order disputes
We do not own, manufacture, store, or ship products<\/strong> sold by third-party Sellers.<\/section>
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3. Returns & Refunds (Handled by Sellers)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All return and refund requests must be directed to the individual Seller from whom the product was purchased.<\/p><\/section>

Each Seller is responsible for:<\/p>

\u25cf Setting their own return policy
\u25cf Approving or denying refund requests
\u25cf Processing returns, exchanges, or store credit
\u25cf Communicating return instructions to customers<\/p>

Seller return policies may vary. Customers should review the specific return policy listed on each product page before purchasing.<\/p>

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4. Marketplace Assistance (Optional Support Layer)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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While Sellers are responsible for resolving all return and refund matters, Liquid Soldier may, at its discretion:<\/p>

\u25cf Assist in communication between Buyer and Seller
\u25cf Help mediate disputes in good faith
\u25cf Review Seller compliance with marketplace standards<\/p>

However, we do not guarantee refunds, returns, or replacements.<\/p><\/section>

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5. Damaged, Defective, or Incorrect Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you receive a damaged, defective, or incorrect item:<\/p>

1. Contact the Seller within 7 days of delivery.
2. Provide photos and order details.
3. Follow the Seller\u2019s resolution process.<\/p>

Sellers are responsible for resolving these issues according to their posted policy.<\/p><\/section>

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6. Non-Refundable Items (Example Clause)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Some items may be non-refundable, including:<\/p>

\u25cf Digital products
\u25cf Custom or personalized items
\u25cf Perishable goods<\/p>

\u25cf Final sale items (as marked by Seller)<\/p><\/section>

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7. Chargebacks & Payment Disputes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We encourage customers to contact the Seller first to resolve issues before initiating a chargeback.<\/p>

Unresolved disputes may be reviewed by the platform, but final resolution remains subject to the Seller\u2019s policy and payment processor rules.<\/p><\/section>

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8. Fraud Prevention & Abuse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We reserve the right to restrict or terminate accounts suspected of refund abuse, fraud, or policy manipulation.<\/p><\/section>

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9. Changes to This Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We may update this Refund & Return Policy at any time. Changes will be posted on this page with a revised effective date.<\/p><\/section>

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10. Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For platform-related questions, contact: Contact@liquidsoldier.com<\/strong>
For order-specific issues, contact the Seller directly through your order dashboard.<\/p><\/section>

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Marketplace Refund & Return Policy 1. Overview Liquid Soldier operates as an online marketplace that connects customers with independent third-party vendors (\u201cSellers\u201d). Each Seller is responsible for fulfilling orders, managing inventory, shipping products, and handling all returns, refunds, and exchanges. By purchasing through our platform, you acknowledge and agree that your transaction is directly with… Continue reading Marketplace Return Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12148","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/pages\/12148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/comments?post=12148"}],"version-history":[{"count":7,"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/pages\/12148\/revisions"}],"predecessor-version":[{"id":12155,"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/pages\/12148\/revisions\/12155"}],"wp:attachment":[{"href":"https:\/\/liquidsoldier.com\/development\/wp-json\/wp\/v2\/media?parent=12148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}